Ordering Online

Order anytime

Our new online ordering system is simple, fast and allows you to place your order whenever and wherever you want ‘24/7’ via computer, tablet or mobile phone.

Everyone loves a good sale (especially when it’s genuine)

As well as displaying our usual prices, our online system will highlight all our special offers and sale items as you are browsing through our products.

A delivery when you want it

Once you place an order we see it through from dispatch to delivery and keep the customer informed throughout the process.

Outstanding customer service

Our after sales service is also very efficient should a problem arise or you have a question about a particular product. You can contact us through the “lets talk” link at the bottom of the page, email us,  or phone our shop.

Phone

9.00am – 5pm

01702 430 309

5pm – 10pm

0777 118 0 118

Standard land line and mobile call costs apply.

My Account

When buying for the first time you can check out as a guest or set up an account.

Signing up for an account allows you to manage your delivery details and view your recent orders from My Account. You can even keep your invoices in PDF format and print them off at a later date. You can also track current deliveries with an account.

We also allow social logins so if you don’t like remembering passwords just click on your favourite social network and you can log in easily and fast.

Please note we only store your name, phone number, email address and billing and delivery addresses on our secure server. Card details are only stored in an encrypted form during the time it takes to complete the transaction (usually seconds) and then deleted.

Nor do we market or spam our account holders but if you want to receive our newsletter simply enter an email address and name here. You don’t need to have an account and can opt out at any time with a click of a button.

Wishlist

Seen something you really like but not ready to buy yet?

On each product page you can click the Add to Wishlist button located under the main image. This will save the item into your Wishlist.

At any time in the future account holders can then remove the item from your wishlist or click add to cart to move it into your shopping cart.

When you are happy with your selection simply check out your cart and get ready for your delivery.

Feedback

We trust you find our products and services to your liking and hope you have an enjoyable experience ordering online.

Once you have received your item(s) please share your experience by coming back to this website and reviewing the product you purchased. You can do this in a number of ways:

  • Show other buyers what your item looks like in your home.

Take a picture of the item and post it on Instagram with its #hashtag.

  • Write a review about the product you purchased.

Once purchased you can give the product a star rating and a write up to help other buyers.

  • Tell people about us.

Please share our website or the product you purchased on your favourite social media site.

  • Review our service.

Give us a review on Google. We have hundreds of 5 star reviews on Facebook and would now like to spread our reviews over different platforms. This month we would like our customers to review us on Google please.

Security and privacy

Our online site is encrypted and will show a padlock in the URL for your peace of mind. The GeoTrust badge below can not be duplicated on any other site.

Our 1&1 site lock below can not be duplicated on any other site and verifies our business details and any data you transmit is encrypted.

Website security

You can find out more about how we protect your information on our Secure Payment page.